FAQs

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FAQs

Where is Your Store located?

Our store is located in Rawcliffe, East Riding of Yorkshire. We recommend having a look at our website before you visit so you have a good idea of which products you would like to see or try on.

For full details including how to find us please visit our Contact Page.

What are your opening hours?

Website:

Products are available to purchase from our website at any time of the day/week. If you require any assistance or wish to purchase anything over the phone the team at Balnecroft Country is here to help.  Please call 01405 831088, feel free to chat with us on Messenger or email sales@balnecroftcountry.co.uk. We aim to reply to all queries within 24 hours.

Store:

See Opening Hours

What are the delivery options?

We offer several delivery options at the checkout stage of your purchase, including Standard 48 Hr Delivery, Next Day UK Delivery for orders placed before 3pm, flat fee worldwide shipping and also free delivery on order over £75.00. (UK Only)

To view all delivery options, please visit our Delivery Section of our Page.

How can i return an Item?

We understand that sometimes items you receive are not quite as you expected, therefore we are proud to offer you 28 Money Back Guarantee on any of your purchases from our website.

All returned items must not be worn, damaged or soiled in any way. Items should have all labels attached and be in the original packaging. For further information please see our Return Section of our Site.

WHAT OUR CUSTOMERS ARE SAYING

What a gem of a Shop , with a fantastic range of outdoor ware, highly recommend a visit !

Andrew B

Happy Customer

Received fabulous customer service from Balnecroft. Ordered boots and had a mix up with delivery (manufacturers error) Balnecroft hand delivered two more options for me in time for Xmas and also returned my others with no hassle. Very attentive, nothing is too much trouble. Will definitely order again! Thank you!

Amy L

Happy Customer

Fab service and quality products at good prices 🙂 would highly recommend anyone looking for country clothing / footwear to purchase from Balnecroft Country. Happy customer with dry cosy feet 🙂

Karry-Marry S

Happy Customer

Brilliant place with a fantastic selection of stock and sizes ..very friendly people too ..its a must place to go for anyone interested in shooting clothing etc . A definite 5* from us we will be back

Teresa L

Happy Customer

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