As you will be aware, as a country we are faced with some challenging times at the moment and I wanted to advise all our customers what our current plans are and what we can continue to provide to you. The safeguarding of our employees, customers and immediate persons involved in the operations of Balnecroft Country is critical and we are following all relevant Government advice and procedures seriously. We have already implemented strict new measures to reduce the risks associated with COVID-19 and will continue to adapt and improve this where necessary.
As you can see from below, we are still open and fully functional, albeit slightly different to what we normally have and we are working on systems to ensure that we can continue to provide all our customers with the level of service and supply that they expect!
Warehouse Open – Our warehouse and service department is fully operational and we can ship out most orders same day if received by 3pm. All staff are washing hands regularly and before picking and packing any orders.
Showroom/Shop Closure – As of Monday 23 March we will be closing our small showroom to eliminate the chances of staff exposure to COVID-19, so we can continue to operate our online service to the high standards expected of us.